IAL was established with the goal of providing its clients with the very best logistics service and to be their trusted partner. It is this vision along with perseverance and a clear focus on service excellence that has enabled IAL to grow into a truly global brand in just over a decade of operations.
In the mid-1990s we began our shipping operations as a vessel operator operating three chartered ships. Over the last decade, we have scaled our service reach as an NVOCC with strong partners operating common carriers. Today with an inventory of over 12,000 TEUS, a network of more than 30 own offices across the Middle East, Indian Subcontinent, Africa, South East Asia and USA, and a multicultural team of more than 500 dedicated people, IAL continues to provide its clients around the world a premium service with trust and dependability.
“IAL is focused on becoming an integral part of our clients plans and processes and fulfill their sourcing and distribution needs. We are their Global Partner in Logistics.”
IAL is built on a foundation of the following ideals:
System driven company. Our team of highly trained professionals is backed by a strong system driven structure, which ensure us to provide our clients excellence in service quality.
Strong client focus. We grow with our clients and therefore, we invest our resources to enable us to focus on our clients interests and create lasting relationships. We are our clients Global Partner in Logistics.
Strong relationships. We build and nurture our relationships, whether with our vendors, our clients or with our staff. We focus on creating synergy with all parties to provide excellence in our service.
Feedback centric. We grow with challenges and feedback is critical for us to keep us on the path to excellence.
We invest in our people. We create and nurture an environment for success through efficient management, processes and training.
Technology driven. We work smart and our technology focus allows us to optimize our resources and enables us to deliver more value than our competition.
This is the “IAL Difference” that has been the foundation of our values and enabled us to command the position of “Global Partner in Logistics” with our clients. We continue to strive to constantly increase the value that we provide to our “Partners.”